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How Intuit built an agentic disaster recovery assistant with Amazon Bedrock

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Disaster recovery at scale is hard. Learn how Intuit built EWOK Agent, an agentic disaster recovery assistant on Amazon Bedrock that lets on-call engineers run production failovers from a plain-language request while keeping every action audited, policy-compliant, and safe.

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Disaster recovery (DR) at scale is hard. When thousands of microservices span multiple AWS Regions, coordinating a reliable failover becomes a major operational challenge. At Intuit , we operate at this scale. We support products that millions of people rely on to run their businesses and manage their finances. These include TurboTax , QuickBooks , Mailchimp , and Credit Karma . To close that gap, we built an agentic disaster recovery assistant with Amazon Bedrock . It builds on our existing…

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