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How Octave built a secure multi-tenant AI foundation on Amazon Bedrock

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Octave built a secure, multi-tenant AI foundation on Amazon Bedrock, using Cohere Embed v4 for embeddings and Amazon Bedrock AgentCore for isolated agent execution, to power a Complaint Triage Assistant that searches 2 billion regulated documents without crossing tenant boundaries.

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In quality management for regulated industries, the institutional memory that resolves a problem is almost always buried somewhere in a customer’s history. A similar defect investigated last year, a Corrective and Preventive Action (CAPA) that fixed the root cause, an audit finding that flagged the same gap. That knowledge sits in billions of documents no human can search by semantic similarity across languages and formats, so every investigation starts from scratch. Octave Reliance has helped…

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