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Query claims in natural language with Amazon Bedrock Knowledge Bases

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This technical how-to builds a conversational claims assistant on Amazon Bedrock Knowledge Bases that answers natural-language questions with citations. It covers ingesting claim documents from Amazon S3, querying with the AgenticRetrieveStream API, multi-turn follow-ups, metadata filters, and contextual grounding guardrails.

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Claim answers are scattered across adjuster diary entries, repair estimates, police reports, payment ledgers, and scanned attachments rather than one searchable field. A policyholder might ask whether a claim was approved, while an adjuster might need every open auto claim over $10,000 from last month. Both tasks require finding and combining evidence quickly and accurately. Retrieval Augmented Generation (RAG) uses retrieved documents to ground model responses. Amazon Bedrock Knowledge Bases…

overfeed.news indexes and links. We publish a short excerpt — the full article stays at AWS Machine Learning Blog.

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Query claims in natural language with Amazon Bedrock Knowledge…