Google Cloud races to catch up in the AI deployment wars with Accenture deal
Google Cloud expands its enterprise AI push with Accenture, betting on forward-deployed engineers to drive adoption and overcome deployment bottlenecks.
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Google Cloud expands its enterprise AI push with Accenture, betting on forward-deployed engineers to drive adoption and overcome deployment bottlenecks.
HPE Zerto built an agentic troubleshooting system powered by Amazon Bedrock that runs on-premises inside the customer environment. This post describes the multi-agent architecture, the on-premises deployment model built with Strands Agents, and the engineering challenges of grounding agents in live disaster recovery data.
DiDi built a transparent, self-owned contact center quality assurance (QA) system on Amazon Bedrock, replacing an opaque third-party tool. Intent verification accuracy rose from 38% to 86%, compliance scoring topped 90%, and Voice of Customer trend analysis dropped from hours to minutes across Spanish and Portuguese support.
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