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ServiceNow on-behalf-of token exchange with Bedrock AgentCore Gateway

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Learn how to configure Amazon Bedrock AgentCore Gateway for an on-behalf-of (OBO) token exchange with Microsoft Entra ID, so an AI agent can call the ServiceNow REST API while preserving the calling user's identity. AgentCore Gateway performs the exchange natively, with no interceptor Lambda or custom code.

Trecho da fonte

AI agents that interact with enterprise APIs on behalf of users need to maintain user identity throughout the request chain. Without identity propagation, API calls arrive at downstream services as the application itself rather than the user who initiated the action. This breaks audit trails, bypasses user-level access controls, and violates the principle of least privilege. Amazon Bedrock AgentCore is a platform to build, connect, and optimize agents at scale, with any framework or model. This…

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