Deploy a multimodal WhatsApp ordering assistant with Amazon Bedrock AgentCore
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Learn how to deploy a multimodal WhatsApp ordering assistant that takes customer orders through text, voice notes, and real-time voice calls on a single business number, built on Amazon Bedrock AgentCore with Amazon Nova 2. The channel and ordering layers stay separate, and one shared memory recognizes each customer across all three channels.
This post shows how to deploy a multimodal WhatsApp ordering assistant built with Amazon Bedrock AgentCore and Amazon Nova 2 . Many quick-service restaurants spread ordering across an app, a website, a phone line, and the counter. Each of those is a separate system to build and run. Each one also fragments the customer’s history, making the same person look like a stranger on every channel. Customers already live in their messaging apps. WhatsApp reaches more than two billion people. A customer…
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