Customizing your knowledge base on Amazon Bedrock for large and complex documents using Amazon Textract
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Learn how to customize an Amazon Bedrock knowledge base for large, complex documents by combining the high-accuracy text extraction of Amazon Textract with the generative AI of Amazon Bedrock. This post shows how to ingest and preprocess PDFs and images, then query utility bills at scale for faster, more accurate customer interactions.
For customer service teams handling thousands of utility bills each month, accurately parsing and analyzing complex, multi-page documents is a persistent challenge. Inconsistent formats, dense tables, and varied layouts make it difficult to extract the right information quickly. This leads to delayed responses, billing errors, and frustrated customers. As document volumes grow, these inefficiencies compound, leaving organizations unable to act on the data already in their hands. Amazon Bedrock,…
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