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Build multi-tenant agentic chat applications on enterprise data with Amazon Bedrock Managed Knowledge Base

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Learn how to build a multi-tenant agentic document chat application on Amazon Bedrock Managed Knowledge Base, where users upload documents and immediately ask grounded questions. This post covers the ingestion and retrieval flows, the asynchronous indexing lifecycle, per-user data isolation, and best practices for operating the solution at scale.

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Multi-tenant agentic chat assistants have become a frequent request for large-scale customers, and document chat sits at the top of the list. A user uploads a contract, a report, or a product manual, and then researches or asks questions about it immediately or in the future. The conversational interface is straightforward to build, but the multi-tenant agentic retrieval system behind it is not. Each tenant’s documents must stay isolated from every other tenant’s, and that boundary must be…

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