Spreading the load: How Salesforce met Multi-AZ HA with SageMaker Inference Components
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Learn how Salesforce used Amazon SageMaker AI Inference Component placement (the SchedulingConfig parameter) to distribute model copies across multiple Availability Zones, meeting their Multi-AZ high availability compliance requirements without sacrificing the cost efficiency of multi-model co-hosting.
When Salesforce set out to make Agentforce (Salesforce’s AI foundation for agents) highly available (HA) across multiple Availability Zones (AZs), the team faced a gap. Amazon SageMaker AI Inference Components (ICs) could cut GPU costs, but their default placement didn’t guarantee the Multi-AZ resilience Salesforce’s compliance bar required. For Salesforce, the ICs delivered an 8x reduction in infrastructure costs by co-hosting multiple models on shared GPUs. However, this cost win introduced a…
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