How Cohere Health digitizes clinical policies using Amazon Bedrock AgentCore
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In this post, you learn how Cohere Health built a multi-tenant agentic architecture on AgentCore using AgentCore Runtime’s secure MicroVM isolation, unified tool access through AgentCore Gateway, AgentCore Memory, and the Agent Skills open standard to rapidly scale policy digitization capabilities, while preserving transparency, version control, and human oversight.
Prior authorization is the approval process health plans require before covering certain medical services or medications. It remains one of the most manual processes in healthcare, not because the medical reasoning for requiring approval is flawed, but because the policies that govern it are trapped in static, unstructured formats that resist automation. This content is at the core of day-to-day clinical operations impacting hundreds of millions of patients each year. However, the policy…
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