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Ver preçosFanatics Betting and Gaming built a multi-agent customer support system on AWS to handle the complexity of sports betting: state-specific rules, real-time responsible gaming, and traffic spikes during major sporting events. This post walks through the architecture, the AWS services involved, and the patterns for your own multi-agent support solution.
KnowledgeForge mines resolved ITSM incident tickets into new knowledge base articles and automatically curates the existing library by deduplicating, quality-scoring, and improving content, using Amazon Bedrock, Amazon S3 Vectors, and AWS Step Functions in a multi-tenant, closed-loop pipeline.
As AI becomes harder to avoid, consumers are growing more wary of the technology — and Silicon Valley is discovering that widespread adoption doesn’t necessarily…
As we're gearing up for back-to-school season, Google is rolling out a new dedicated student hub in Gemini. It's a one-stop repository for collecting research…
The launch of the new study features marks Google's latest effort to make Gemini the AI assistant that students turn to when learning and studying…
OpenAI reaffirms Zero Data Retention for eligible API customers and previews Private Safety Processing for advanced AI safety without compromising data privacy.
Multiple cybersecurity researchers said they suddenly lost access to OpenAI’s Trusted Access for Cyber (TAC) program, which offers models with fewer guardrails for vetted users.
