What AI gets wrong and what failure teaches us
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Jennifer Neville did not want to go into computer science—but that’s exactly where she landed. Neville discusses the starts and stops that led to her professional sweet spot and her work identifying “surprising failures” making it hard for AI to handle complexity. The post What AI gets wrong and what failure teaches us appeared first on Microsoft Research .
Jennifer Neville is a partner research manager at Microsoft who’s built a career around understanding and advancing AI for real-world use, and much like the human-AI interactions she’s been studying, her early-career path was multiturn: math, then physics; cognitive science, then work; and finally computer science—despite her best efforts to avoid the field. In this conversation with Principal Applied Scientist Chad Atalla , she explores the role evaluation plays in pushing the performance…
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